Where is freeview channel one

You can check if this is happening in your area at the Digital UK website. If you find there's a service problem or ongoing maintenance work in your area, it's worth waiting until this has cleared, as it's likely the cause of the problem. Most homes in the UK can receive Freeview, but not all channels are available in all areas. Use the Freeview availability checker to find out what you can receive in your area. Make sure the aerial cable is connected firmly. The easiest way to do this is to remove and then reconnect the aerial cable on the back of your set top box.

To pick up Freeview channels, you'll need a good quality loft or external aerial that's capable of recovering digital TV signals and is aligned with your local transmitter. Avoid using a portable aerial even with a signal booster. If this doesn't work, remove the aerial cable from the back of the box and follow the steps above to retune channels again. Once this is complete you'll have no channels on the list. Restart your set top box, plug the aerial cable back in and then follow the retuning steps above to restore the full channels list.

Skip to main content. Call us on You can understand more and change your cookies preferences here. In this article. Freeview is the name of the UK's digital terrestrial TV service, delivered to your home through an aerial. It's a great choice if you're on a budget and don't want to be tied into a subscription package, but lacks the choice of pay-TV services from Sky and Virgin Media. You can receive Freeview on a range of different devices, including video recorders.

Several broadband providers also offer a Freeview service - they'll provide you with a PVR so you can pause and rewind live TV and, in some cases, record it too. Find out how the major providers compare using our guide to the best TV and broadband providers. TV : All TVs made since have a built-in Freeview tuner, meaning you can access all the Freeview channels without needing extra equipment. These split the TV signal from a single aerial and allow the signal to be sent to several different televisions in the building.

Combined amplifiers. Some amplifiers are a mix of the above. For example, some masthead amplifiers are also distribution amplifiers. Some can also combine television and FM radio signals.

When to use an Attenuator. If you are experiencing pixellation or picture break up, it may be that your signal is too strong as this often presents itself similarly to a weak signal. This is likely to happen if you live close to a transmitter. Attenuators can be used to decrease the incoming signal if it is too strong without distorting it.

It is effectively the opposite of an amplifier, though the two work by different methods. While an amplifier provides gain, boosts the signal, an attenuator provides loss, reduces the signal.

Attenuators are always a compromise and should only be used if absolutely necessary. They come in a variety of powers; in most cases a small reduction is all that is needed.

It may take a little trial and error to find the most suitable one for your installation, and it is worth taking the advice of a local aerial contractor to select the correct one for the installation. A fire at the transmitter site has caused disruption to all services from the site. The process to restore services using a combination of temporary structures and existing infrastructure elsewhere in the region has started. This incident is being managed by our suppliers Arqiva and we are working with them to ensure services in the affected area are resumed as soon as possible.

For details on how Arqiva are planning to restore services, including the latest plans and timescales for the temporary transmitter, please see bilsdalemast. On the 13th October Arqiva successfully switched on a new 80 metre temporary mast close to the original Bilsdale mast site. This brought back signal to thousands of homes across the region. In addition, two small relay transmitters were just added in the Loftus 30th October and Thirsk 31st October areas. If you are in an affected area you should retune to help restore channels.

For help retuning try this retune guide on Arqiva's Bilsdale website. Arqiva is offering a help scheme which includes tuning advice, a voucher scheme and help with aerial installations. This scheme is available to all viewers who continue to experience reception problems since the incident at the transmitter. More detail about the scheme can be found here.

If you are still experiencing problems you can log an enquiry by entering your address into the postcode checker on the Arqiva help scheme website. There is also a Freephone number available on The line is prioritising calls from people over 65, to the clinically vulnerable and other vulnerable people with carers.

BBC Radio Tees. If you had previously lost DAB services we recommend you rescan your radio, as the new temporary mast won't appear in the Transmitter Checker tool yet. See our help guide to get the best reception, What is a good FM radio installation?

Placing near the window can help as that will minimise the impact to the signal from building materials. Digital Satellite and Virgin users are not affected. FM radio at Holme Moss has been undergoing antenna re-engineering works since the 29th June. Since the start of the re-engineering works BBC Radio 1, 2, 3 and 4 have been operating at reduced power. The work is complex and services will continue to be transmitted at reduced power for a further period. We do not as yet have a date when services will to revert to full power.

Please keep checking back to our website for further updates. Platforms affected include Freeview. Viewers may have difficulty with reception, however they can still watch their favourite programmes by using BBC iPlayer. The government set a target of switching off FM radio services after a set of criteria on digital radio listening had been met.

The criteria has recently been met but as yet the government have not undertaken a review of FM radio nor given any indication of when or if FM switch off will happen. This normally happens in the summer months, due to high pressure weather conditions in the atmosphere, allowing radio signals to travel further.

The cause is an atmospheric effect known as Sporadic-E and can last from a few seconds up to an hour or more. For more information on how weather can affect your Radio services, please see our guide.

At night medium wave radio signals can travel much further than during the day. This means your radio is able to receive more radio channels either using the same frequency as the service you are listening to or adjacent to that frequency.

The result is a higher level of interference and a deterioration in both the sound and coverage. B asic Installation. It is important to check your installation is working properly and that your radio is in the best possible position. We have a basic installation guide to help you with this. Works and warnings. Check whether there are any known works or warnings that may be causing the problem.

Transmitter faults and frequencies. Use our Transmitter Checker to check the transmitter is not undergoing any work and to see which FM radio services you can receive from your location. Hi-Fi radios. If you are using a Hi-Fi tuner and stereo reception is hissy, but mono is fine, your aerial may not be powerful enough. You may need to consider a loft or external aerial to solve your reception problem.

FM radio signals can be affected by fine weather including high pressure and the only solution is to wait for the weather to change, you should not re-tune during this time. Our information on how clear skies and fine weather can affect your radio reception may be useful, please see our Weather Guide.

Pirate Radio. In some urban areas Pirate Radio can be a problem. Distorted S and Z sounds sibilance. This can happen when your radio receives more than one signal. The second signal is picked up by the radio moments after the first. For example you receive one signal directly from the transmitter and another is being reflected off a nearby hill.

Try moving the radio or tuning to a different frequency. Twittering and whistling. This often sounds like birds tweeting and happens if there is another frequency being transmitted near the one you are listening to.

This can commonly be caused by high pressure when, during fine weather, radio signals can travel much further than normal. These signals can be both UK and foreign stations.

There is nothing that can be done and the problem will go away when the weather changes. Hissing and fading. This normally means that the signal you are receiving is not strong enough.

See our guide on Hissing and Fading. Buzzing, clicking and pops. This may mean an electrical item in your home or nearby, is interfering with the reception of your FM radio and is causing the buzzing, clicking or pops you can hear.

See our guide on Buzzing and Clicking. Distortion - fuzzy, gritty, scratchy sound. This is commonly caused by the FM signals being bounced off objects or hillsides and reaching your radio by different paths. Its technical name is multipath distortion. It is often worst in hilly or heavily built-up areas. Indoor portables are especially susceptible. Distorted sound can also occur if your radio is off-tune.

This can increasingly happen if your batteries are beginning to fail. Ensure your radio is correctly tuned-in, and check that your batteries are in good condition, or use mains power. If you are hearing a hum it is often linked to an issue with your mains adapter. You may need to check that all parts of your receiving system are fully earthed.

The telescopic aerial fitted to stereo portables is a compromise and the radio will often only give really good results if connected to an external aerial.

Some sets do this automatically. Make sure you are tuned to the best frequency for your area, as you can often pick up more than one signal.

Use our Transmitter Checker to find the best frequencies for your location. The CAI Confederation of Aerial Industries is a recognised trade body which can put you in touch with one of its members in your area. It is important to check your installation is working properly and that your radio is in the best possible location. We have a basic installation guide you can read. AM reception can vary a great deal from day to night because of differences in the atmosphere. You may get good, clear reception during the day, but after sunset the signal may fade or become distorted.

This is why you can often hear radio stations from outside the UK at night. This is causing the buzzing, clicking or pops sounds you can hear. If you are still having problems see our sister site RTIS for further information. Effect of Weather on Reception. Weather-related problems tend to happen mainly in the summer, when high pressure can cause a radio signal to travel further than it would normally.

If this distant radio signal is on the same frequency as the one you are listening to it can cause a reception problem.

This is because your radio will struggle decoding two radio stations on the same frequency. This is known as co-channel interference. The effect can last from a few hours to a few days and can cause intermittent effects on the service during that time. The effect that causes radio signals to travel further than normal is known as tropospheric ducting.

For more information see our guide on tropospheric ducting. What to do:. There is nothing that can be done but to wait until the weather changes. We have no control over it. If your problem is due to the weather, it should go away once the weather changes. Check our works and warning page to see if there any current weather problems. The most common FM radio aerial on a portable radio is a telescopic one. To get the best reception extend the aerial fully and move the aerial and radio around until you get the best reception.

If using a hi-fi with a wire aerial, again extend as much as possible to get the best signal. External aerials are also available for FM radio and will significantly improve reception. Our quick start guides will show you how everything should be set up. If the problem channel isn't listed, then you may not be able to receive it.

If it is listed, check the TV signal and quality for the channel by:. If your signal is too high this could also cause the issue. You could try connecting your BT TV box to another aerial port in your home if you have one to see if this makes a difference. Have there been any recent changes inside or outside your home? Do you have any new electrical appliances or devices?